--  Text Zoom 

 
  Home     Testimonials     Clients     Training courses     Voluntary Sector     Legals  
 





Voluntary Sector
Outcomes Approach Courses  
   Introductory course  
   Monitoring and Reporting Outcomes  
Managing Volunteers  
Evaluating Your Service  
Monitoring and Evaluation  
Roles and Responsibilities of Management Committee  
Understanding Strategy  


Outcomes Approach Courses


Understanding and Using an Outcomes Focus Approach

What are outcomes?

Outcomes are the changes or benefits brought about by the activities provided by an organisation.  Measurements of outcomes show the degree of its effectiveness, rather than its size, efficiency or productivity.  The concept of attempting to identify the changes brought about by an organisation or project has been around for many years.  However, in recent years, both VCOs and funding bodies have become increasingly aware of the value and benefit of becoming more focused on the outcomes of their work.

Why take an outcomes approach?

 

“Going through the outcomes process has actually increased my motivation for my work”

Focusing on outcomes allows an organisation to concentrate on its aims and to bring about the changes that will help achieve them.  An outcomes approach helps services and organisations deliver more effectively for their client group.  In particular, it helps make services more client focused and needs led, by identifying what works well in services and what could be improved.  Other benefits include:

  • Improved and shared clarity of what the organisation is trying to achieve, leading to it having a greater sense of purpose and teamwork
  • Adding structure and focus to client-worker interaction through regular reviews within outcomes areas
  • Encouraging and motivating staff, volunteers and clients, through providing evidence of progress
  • Increasing success in fundraising or improving relationships with funders

Outcomes for different stakeholders?

Outcomes can occur in many places, enabling you to demonstrate the effects of your work at different levels.  There may be outcomes for individuals, the family, the community, the environment, the organisation and or policy.  Each of these levels can be measured in different ways.  For example outcomes for individuals could be changes or benefits in an individual’s health, behaviour, attitude, knowledge, skills or circumstance.

Where can I find out more information about Outcomes?

Since it was established in 1990, Charities Evaluation Services (CES), a registered charity, has trained hundreds of people in outcomes from its offices in London. Over the last few years CES set up a major national programme to meet the rapidly growing demand for training on outcomes and to enable more organisations throughout the country to learn about the outcomes approach.

At the heart of this national programme are Outcomes Champions who have been on a course specially designed by CES. By completing that four-day course, Melanie Windle is certified to offer Outcomes Training courses.

If the following questions are relevant to you…

 

  • How much do you know about the effects of your organisation’s work?
  • Would you like to know more about outcomes?
  • Are you interested in raising staff and volunteer morale?
  • Are your service users really benefiting from your work?
  • Are your funders asking about outcomes monitoring?
  • Do you want to strengthen your fundraising potential?

then, you’ll be interested in this training course for voluntary and community organisations.

The course

Outcomes Training courses aim to equip you to introduce an outcomes focus within your own organisation. They run on two separate days, with a gap of three to five weeks in between, during which time you will have the opportunity to apply what you have learnt.

Day 1 covers Outcomes - what they are and what they are not

How to identify relevant outcomes for your work

The benefits of having an outcomes focus

How to use outcomes information in decision making and planning.

After Day 1, you will be asked to hold a meeting about outcomes within your own organisation, to consider implementing an outcomes focus.

On Day 2, we will talk about how your meeting went and address any problems or issues. Day 2 also covers methods for gathering and monitoring outcomes information, reporting outcomes and the steps in implementing an outcomes approach.

Who should attend?

Your organisation is most likely to benefit from the course if it has the resources to take on a new initiative and is able to make an organisational commitment to taking steps to implementing an outcomes focus. In order to benefit most from the course, your organisation is strongly encouraged to send two people on the training. This will help you significantly when you come to introduce an outcomes focus to your own organisation. The course can also be delivered completely in-house for your organisation.

If you feel your organisation could benefit from receiving Outcomes Training and would like to find out more information, please contact the Outcomes Champion trainer, Melanie Windle on 0161 860 4207 or email info@mwassociates.eu

 

 







Testimonials
“This course has led me from knowing that outcomes are important to now having the commitment along with increased confidence and knowledge to set about implementation.”
Two day
Outcomes Focus
Course
“I intend to use an outcomes focus approach to my work from this moment on! Basically lead by example!”
Two day
Outcomes Focus
Course
“Learning how to measure outcomes will be extremely useful when trying to show the benefit of the work we do, which could have very subtle changes that were hard to quantify previously. This course has given me the focus and structure I need in carrying out my role.”
Two Day
Outcomes Focus
Course
“I have done some work around this topic previously but now will implement learning into my work practice and share with the wider organisation. Thank you Melanie.”
Two day
Outcomes Focus
Course
“The take away task encourages the participant to put what they learn into practice! Then to feedback on day 2, I believe this maintains a strong message and builds the confidence I need to eventually lead on implementing this from a management perspective.”
Two day
Outcomes Focus
Course
“This highlighted for me how little I had previously understood about outcomes. It is much more useful than I previously thought.”
Two day
Outcomes Focus
Course
“The outcomes for the whole organisation will be very different from my department, the Volunteer Centre, however, by using an outcomes approach it will be easy to see just how we are all working to the same aims and objectives.”
Two day
Outcomes Focus
Course
“I've gained practical ideas - the possibility of expressing job descriptions in terms of outcomes. The possibility of using outcomes for organisational performance management”
Two day
Outcomes Focus
Course
“Enabled me to see the added value of our work as everything isn't target driven.”
Two Day
Outcomes Focus
Course

 
    Copyright 2019 - MW Associates. All rights reserved.